We accept: Visa, MasterCard, Discover & American Express
All Credit Card payments totaling $2000.00 or more will be subject to a 3% convenience fee at time of payment.
Most orders will be processed & shipped same day. While we strive to keep back-orders to a minimum, they are possible. Unless instructed otherwise, we will ship all available accessories & chemicals and ship back-ordered items as soon as they are available. Shipments will be sent via UPS unless a carrier is specified or the order qualifies for common carrier (truck). Most orders will be F.O.B. from our warehouse.
Any chemical order over $350 will be shipped totally FREE with NO handling fees. The customer's account must be current to take advantage of FREE shipping; any order shipped free that isn't paid within terms will have shipping fees charged back. All special shipping requests such as next-day air, 2-day air, 3-day select, pails & oversized boxes are not in this program. No C.O.D. shipments. Machines, factory-direct shipments, non-stocked items, parts & hazardous materials do not qualify for FREE shipping. Small accessories that can fit in a box with a chemical order can be shipped FREE with the order, but do not count toward the $350 requirement.
Any product sold with a factory warranty may be returned if found defective within the terms of the warranty. Please call us to obtain a RA number (15% restocking fee will apply to returned goods). Your account will be charged for the warranty part under consideration. Upon credit from the manufacturer for the defective part, your account will then be credited.
All claims for material damaged in shipment must be reported to the delivering carrier. UPS driver, truck driver, etc. Please hold onto the original carton as this is often necessary in order to settle claims.
Fax: 406.652.8383 View & Print Order Form
Online Ordering with Express Distributing